Refund policy

At AP Vending, we strive to provide you with high-quality products and excellent service. Our goal is to ensure your satisfaction with every purchase. While we do not accept returns, we understand that mistakes can happen. Therefore, we have outlined our return policy below:

Return Policy

No Returns Accepted:
We do not accept returns on any products. However, if a product is found to be unusable after a service call is performed, we will facilitate an exchange for the item.

1. Exchange for Significant Errors: Exchanges will be considered only in cases of significant errors on our part, including:

• Incorrect product delivered.
• Product is still within the warranty period and is determined to be unusable after a service call.

2. Notification and Exchange Process: If you believe there is a significant error or a broken product, please contact our customer service within 5 days of the purchase date. Provide the following information:

• Vending machine location
• Date of purchase
• Description of the issue

3. Evaluation and Approval:

• We will evaluate each case individually to determine eligibility for an exchange. If approved, we will provide instructions for the exchange process. 

4. Non-Refundable Deposits:

• Please note that all deposits placed on vending machines are non-refundable. This policy is in place to cover the costs associated with preparing the machine for sale, including any necessary repairs or maintenance. By placing a deposit on a vending machine, you acknowledge and agree to abide by our refund policy.
  

5. Contact Information:

• For return inquiries or assistance, please contact our customer service at: 

apvending2023@gmail.com

830-351-3080

Note: This return policy is subject to change without notice. It is your responsibility to review the policy before making a purchase.