Warranty Policy
Thank you for choosing AP Vending for your vending machine needs. We take pride in delivering high-quality products and ensuring customer satisfaction. As part of our commitment to excellence, we offer a comprehensive warranty to protect your investment and provide you with peace of mind.
Warranty Coverage:
This warranty covers the following vending machine parts:
- Control boards
- Motors
- Bill acceptors
- Coin mechanisms
- Thermostats
Warranty Period:
- The warranty period for the specified parts is 60 days from the date of delivery
Coverage Details:
- During the warranty period, AP Vending will, at its discretion, repair or replace any defective parts covered by this warranty.
- The warranty is applicable only to parts that fail due to manufacturing defects or faulty workmanship.
- The warranty does not cover damage caused by misuse, neglect, accidents, or unauthorized modifications.
Claim Process:
- To initiate a warranty claim, the customer must contact AP Vending within the warranty period.
- Provide proof of purchase, including the date and location of the vending machine purchase.
- Describe the issue in detail, specifying which part is believed to be defective.
Resolution:
- Once the claim is validated, AP Vending will provide instructions for returning the defective part.
- If the part is found to be defective under warranty terms, AP Vending will repair or replace it free of charge.
- Shipping costs for sending the defective part to AP Vending are the responsibility of the customer.
Exclusions:
This warranty does not cover:
- Routine maintenance and normal wear and tear.
- Consumable parts such as bulbs and fuses.
- Compressors and cooling decks
- Damage resulting from improper installation, maintenance, or use.
- Defects or damages resulting from not following manufacturers instructions or guidelines.
Limitation of Liability:
- AP Vending is not liable for any incidental or consequential damages arising from the use or inability to use the vending machine, even if advised of the possibility of such damages.
Disclaimer:
- This warranty is the sole and exclusive warranty offered by AP Vending. No other warranties, whether expressed or implied, are made.
Contact Information:
- For warranty claims or assistance, please contact AP Vending at apvending2023@gmail.com
Note: This warranty policy is subject to change without notice. It is your responsibility to review the policy before making a purchase.